Payment Policy

Card payments are available at checkout. Our store's base currency is USD (US dollars); check the currency, shipping charges, taxes and final total displayed in your checkout before authorizing payment. Your issuer may apply conversion charges when your account uses another currency.

From authorization to processing

Normal order processing begins after successful payment authorization and takes approximately 1–2 business days. Authorization is not a guarantee that every order can be fulfilled: payment review, availability or information requiring correction can affect acceptance. We will contact you if an order needs attention.

Billing checks and temporary holds

Enter billing details that match your issuer's records. The payment provider may request verification or decline an attempt. An unsuccessful or cancelled attempt can leave a temporary authorization hold; its release is controlled by the bank or issuer and does not necessarily mean that a completed charge was taken.

Getting past a payment problem

Check the billing address, available funds and any issuer security request before trying again. For a declined card or unresolved hold, contact the issuer. If the order status remains unclear, use Contact Us with the order reference or non-sensitive error message. Never send a full card number, security code, password or one-time code by email. Sensitive card details are processed by the checkout payment services under their security procedures.

Refund timing

Under our Refund Policy, an approved refund is processed and initiated to the original payment method within 10 days after approval. This is the time for us to initiate the refund; the issuer or payment provider may take additional time to credit your account.